Blanchard Telephone Online Billing — Privacy Policy

Effective date: October 22, 2023

Purpose

This Privacy Policy explains how Blanchard Telephone collects, uses, discloses, and protects information when you use our Online Billing website. It applies only to the Online Billing site and not to other Blanchard Telephone websites or services.

Information We Collect

Information you provide

Contact details (e.g., name, email address, phone number)
Billing and payment details (e.g., credit/debit card, bank account information)
Account credentials (e.g., username/password)

We collect this information when you register, sign in, make a payment, or contact us.

Information we collect automatically

Device and browser information
IP address, general location, and timestamps
Pages viewed and site usage analytics

This non-personal, statistical data isn’t used to identify you. We use it to operate the site, measure performance, and improve your experience.

How We Use Information

Process payments and manage your Online Billing account
Provide customer support and respond to requests
Maintain site security, prevent fraud, and enforce terms
Improve features, performance, and usability

Disclosure of Information

We share information only as needed:

Payment processors and service providers to complete your transactions and operate the Online Billing site
Legal requirements when we must comply with a valid court order, subpoena, or applicable law
Security and misuse prevention when necessary to protect our customers, network, or services

We do not sell your personal information.

Security

We use administrative, technical, and physical safeguards to help protect your information, including:

Password-protected accounts
Firewalls and access controls
Encryption for data transmitted between your browser and our servers

No system is 100% secure, but we strive to protect your information using industry-standard practices.

Cookies & Similar Technologies

We use minimal cookies (and similar technologies) to:

Keep you signed in during a session
Recognize your account across pages
Improve site performance

Session cookies tied to Online Billing are cleared when you log out. Cookies cannot access or delete files on your device.

Links to Other Sites

The Online Billing site may link to third-party websites we don’t control. We aren’t responsible for their content, privacy practices, or security.

Children’s Privacy

The Online Billing site is intended for adults 18 years and older and is not designed for children under 13. We don’t knowingly collect information from children. If you believe a child has provided information, please contact us and we will remove it.

Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will post the updated policy on this page with a new effective date so you have the most current information.

Contact Us

Questions about this Privacy Policy or your Online Billing account? Call (989) 561-9930